Returns & Exchanges
At Ultra Violette, we want you to love your skinscreen as much as we do, which is why we offer a 30-day return policy for unused and unopened products. If your formula isn't the perfect match, our team is here to help you find your ultimate SPF soulmate.
Check Eligibility
Ensure your items are in their original, unopened packaging and were purchased within the last 30 days from our official online store.
Contact Support
Email our customer service team with your order number and reason for return to receive a unique Return Authorization number.
Pack and Ship
Securely package your items to prevent damage during transit and include your Return Authorization form inside the parcel.
Receive Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing